The questions we get asked most often

Call or WhatsApp 07931 095 536, or send the contact form, and we will come back within one working day to arrange a visit. The survey and the quote are free, with no obligation.

Because an honest price needs someone to look at the wall. Two jobs that sound identical on the phone can be very different once the plaster is off. We can talk through what is likely, then confirm it in writing after the survey.

Damp proofing treatment carries a written 30-year guarantee on treated areas. Below-ground and cellar waterproofing carries a 10-year guarantee. Both pass to a new owner if you sell, provided the system has not been altered. Plastering on its own carries no guarantee, from us or from anybody else.

Taking plaster off is dusty work, so floors and furniture are covered before we start, and the room is cleaned before we leave. Several of our reviews mention how tidy the work was left.

For the survey it helps, so you can show us the problem and we can explain what we find. During the work itself, it is whatever suits you, as long as we can get access.

Yes. For landlords and housing providers we schedule work around tenancies and void periods, and supply written findings with dated photographs for your records.

Some of it we work around. Where something has to come off, such as radiators or skirting boards, we can bring in a plumber or joiner and include it in one price, or you can arrange your own.

It depends what is booked in at the time. Ask when we come out to survey and we will tell you honestly what the diary looks like.

We are contactable seven days a week, from 6am to 10pm, which makes surveys easy to arrange around work.

If it returns in an area we treated, it is covered by your written guarantee. Get in touch and we will come and look at it. If new damp appears somewhere we did not treat, it may be a different cause, and we will tell you honestly what it is.